Santa Services LLC

Case studies

AI assistant for property search and guidance

  • Real estate
  • AI
  • LLM
  • RAG
  • AWS
  • OpenSearch

A real estate platform wanted an in-app assistant that could answer market-specific questions, search listings, and guide buyers and sellers before they spoke to an agent—with low latency and grounded responses.

We defined retrieval architecture, evaluation criteria, and safety boundaries aligned to the client’s compliance posture. The solution combined structured listing search with grounded natural-language answers.

Performance tuning and caching brought p95 latency in line with mobile UX expectations, while logging and feedback loops supported continuous improvement after launch.